Privacy Policy

Effective Date: December 11, 2024

 

At OvRride, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ovrride.com, and use our services. Please read this policy carefully to understand how your personal information is handled.

  • Information We Collect

 

We collect personal information you provide directly and automatically through your use of the website:

  • Information You Provide

 

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Details: Credit/debit card information and billing address (processed securely by our payment gateway provider).
  • Account Information: If you create an account, we collect your username, password, and preferences.
  • Booking Information: Details of trips booked through our platform, including participants’ names and ages.
  • Sensitive Information: Certain trips or services may require additional information, such as health details or passport information, which will be collected only when necessary and securely stored.

  •  Information We Collect Automatically

 

  • Device and Usage Information: IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience and analyze website performance.
  • Analytics and Advertising: We use tools like, but not limited to, Google Analytics and Facebook Pixel to monitor website traffic and improve our marketing efforts.

 

  1. How We Use Your Information

 

We use your information for the following purposes:

  • To process and manage trip bookings.
  • To communicate with you about your reservations, updates, or changes to our services.
  • To send marketing emails (only if you opt in) about promotions, offers, or new services.
  • To enhance and personalize your experience on our website.
  • To improve website functionality and address technical issues.
  • To comply with legal obligations and enforce our terms of service.
  • To provide insights into the effectiveness of advertising and optimize campaigns.

 

  1. How We Share Your Information

 

We do not sell your personal information. However, we may share your information with trusted third parties under the following circumstances:

 

Service Providers: 

  • FareHarbor: All trip bookings made through OvRride are processed by FareHarbor. FareHarbor collects and processes personal and payment information on our behalf. We encourage you to review their Privacy Policy to understand how they handle your data.
  • Payment processors, hosting providers, analytics tools (e.g., Google Analytics, Facebook Pixel), and customer service platforms that enable us to operate our business.
  • Legal Compliance: When required by law or to protect the safety and rights of OvRride, its users, or others.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

 

  1. Data Retention

 

We retain your personal information indefinitely unless a shorter retention period is required by law or unless you request the deletion of your data. Account details and sensitive information provided for bookings are stored only as long as necessary for the purpose for which they were collected.

 

  1. Your Privacy Choices

 

You have the following rights and options regarding your personal information:

 

  • Access and Update: Access or update your personal information in your account settings or by reaching out directly to us.
  • Data Deletion: Request deletion of your account and associated data by contacting us. Some data may need to be retained for legal or administrative purposes.
  • Opt-Out: Opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails.
  • Cookies Management: Adjust your browser settings to refuse cookies or alert you when cookies are being used.

 

  1. Data Security

 

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take steps to safeguard your personal information.

 

  1. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any personal information.

  1. Children’s Privacy

 

OvRride does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly. Minors under the age of 18 may use our services only with parental or guardian consent, as outlined in our Age Policy.

 

  1. Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on this page with the effective date. Continued use of the website constitutes your acceptance of any revisions.

 

  1. Contact Us

 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

 

Email: info@ovrride.com

Phone: (347) 559-1787