Terms & Conditions

OvR Ride, LLC (“OvRride,” “OvR,” “we,” or “us”)

 

  1. Trip Changes, Delays & Force Majeure

 

While OvRride strives to operate all trips as planned, all trips are subject to change, delay, or cancellation due to circumstances beyond our control, including but not limited to weather conditions, road closures, mountain conditions, mechanical issues, demand, government actions, or other force majeure events. Force majeure events do not entitle guests to refunds unless required by law.

 

OvRride reserves the right to cancel or modify a trip if minimum participation requirements are not met. Minimum thresholds may vary by trip type.

 

OvRride will make reasonable efforts to notify guests of material schedule changes via email as soon as practicable. All arrival and return times are estimates only and are not guaranteed. OvRride is not responsible for missed connections, reservations, activities, or independent travel arrangements resulting from delays or schedule changes.

 

  1. Cancellations, Refunds & Credits

All sales are final unless otherwise stated in writing. OvRride does not guarantee refunds due to weather conditions, mountain operations, personal circumstances, or travel disruptions.

 

If OvRride cancels a trip for any reason, guests will be offered either:

(a) a credit toward a future OvRride trip, or

(b) a refund, at OvRride’s discretion.

 

If a guest cancels or fails to appear for a trip (“no-show”), no refund or credit will be issued.

 

Credits are non-transferable, have no cash value, and may expire.

 

  1. Transportation & Bus Travel

 

OvRride provides shared transportation by motor coach or similar vehicles. Standing is not permitted.

 

Guests are responsible for their personal belongings at all times. OvRride is not responsible for loss, theft, or damage to personal items, including skis, snowboards, boots, helmets, or luggage.

 

OvRride reserves the right to refuse transport of excessive, oversized, or improperly stored equipment if it compromises safety, capacity, or regulatory compliance.

 

Hazardous materials and substances including but not limited to Alcohol, illegal substances, firearms or explosives are strictly prohibited on all OvRride vehicles. Guests who appear intoxicated, impaired, or otherwise unfit for travel may be denied boarding or removed from a trip without refund.

 

Guests may be held financially responsible for damage caused to vehicles or equipment due to negligence or misconduct.

 

  1. Pick-Up, Drop-Off & Schedule Adherence

 

All published departure and return times are firm unless otherwise communicated. Guests must arrive at the correct pickup location at least 15 minutes prior to the scheduled departure time.

 

OvRride reserves the right to depart any location at the scheduled time. Guests who miss departure at any point during the trip are solely responsible for arranging alternate transportation at their own expense.

 

Return times and locations may change due to traffic, weather, road conditions, mountain operations, or safety considerations.

 

  1. Minors & Age Requirements

 

All minors (guests under 18 years of age) must have a waiver signed by a parent or legal guardian, along with a copy of that guardian’s photo ID.

 

Guests under 16 years of age must be accompanied by a responsible adult. Any person booking a reservation for a minor agrees to OvRride’s age and supervision policies.

 

  1. Weather, Road & Mountain Conditions

 

OvRride operates trips in variable and potentially hazardous environments, including winter weather and mountainous terrain. Guests acknowledge that snow conditions, lift operations, terrain availability, visibility, and resort services are outside OvRride’s control.

 

Trips may operate despite limited terrain access, delayed or closed lifts, poor weather, or reduced resort services. OvRride does not guarantee snow quality, weather conditions, or the availability of specific trails, lifts, or amenities.

 

  1. Assumption of Risk & Guest Responsibility

 

Participation in OvRride trips involves inherent risks, including transportation risks, exposure to weather, altitude effects, and participation in skiing or snowboarding.

 

By participating, guests voluntarily assume all risks associated with travel to and from ski resorts and participation in snow sports. Guests are responsible for assessing their own physical condition, skill level, and medical fitness. OvRride does not provide instruction, supervision, or skill assessment.

 

  1. Conduct, Safety & Removal

 

OvRride reserves the right to deny service, refuse boarding, or remove any guest from a trip for unsafe, disruptive, offensive, or unlawful behavior, or for failure to comply with OvRride policies or staff instructions, including verbal warnings. No refunds will be issued in such cases.

 

OvRride staff and trip leaders have full authority to make decisions regarding safety, scheduling, itinerary changes, or guest removal. All such decisions are final.

 

  1. Injuries, Emergencies & Medical Care

 

Medical care and on-mountain injury response are provided by the host resort or local emergency services. OvRride does not provide medical treatment.

 

Guests must complete all waivers accurately and provide valid emergency contact information. OvRride will make reasonable efforts to assist in emergencies; however, if a guest requires hospitalization or medical evacuation, OvRride may be unable to provide return transportation.

 

All medical expenses, evacuation costs, and related arrangements are the sole responsibility of the guest.

 

  1. Overnight, Fly-Away & International Travel

 

For overnight, fly-away, and international trips, guests are responsible for compliance with all travel requirements, including valid passports, visas, health documentation, and entry eligibility.

 

OvRride is not responsible for denied boarding, refused entry, missed flights, or delays caused by documentation issues, immigration authorities, or third-party providers. Travel insurance is strongly recommended for all multi-day and international trips.

 

  1. Lodging & Shared Accommodations

 

For trips that include lodging, accommodations may be shared unless otherwise specified. Room assignments are made at OvRride’s discretion. OvRride is not responsible for roommate compatibility or disputes.

 

Guests are financially responsible for any damage to lodging accommodations caused by themselves or their party.

 

  1. Photography & Media Use

 

OvRride may capture photographs or video during trips for marketing, promotional, or documentation purposes. This includes social media, website and advertising. By participating, guests grant OvRride the right to use such media without compensation unless the guest submits a written opt-out request prior to departure.

 

  1. Third-Party Providers & Limitation of Liability

 

OvRride acts solely as a trip organizer and transportation coordinator. OvRride does not own or operate ski resorts, lift systems, rental shops, lodging facilities, airlines, or instructional services.

 

OvRride is not liable for the acts or omissions of third-party providers. By participating, guests agree to indemnify and hold harmless OvR Ride, LLC, its officers, employees, and agents from claims arising from participation in OvRride trips, except where prohibited by law.

 

To the maximum extent permitted by law, OvRride’s total liability shall not exceed the amount paid by the guest for the applicable trip.

 

  1. Payment Disputes & Chargebacks

 

Guests agree not to initiate chargebacks or payment disputes for services rendered in accordance with these Terms. Fraudulent chargebacks may result in permanent suspension from OvRride services and recovery of associated costs.

 

  1. Policy Updates

 

OvRride reserves the right to update or modify these Terms and Conditions at any time. The version in effect at the time of booking governs the trip.

 

  1. Governing Law & Jurisdiction

 

These Terms and Conditions are governed by the laws of the state in which OvR Ride, LLC is incorporated. Any disputes shall be brought exclusively in the courts of that jurisdiction.